Payment Terms
Last Updated: October 21, 2026
These Payment Terms apply to purchases made through lypophreny.com. Lypophreny is a store brand operated by Anyang Tengxiu Trading Co., Ltd.
1. Available Payment Methods
The payment methods available for your order are displayed at checkout. Availability may vary depending on your location, selected currency, and the payment provider.
Please complete payment through our website’s checkout. Do not send payment-card details by email.
2. Prices and Currency
Product prices are displayed in the currency applicable to your selected market or checkout.
Before paying, please review:
- The products, quantities, and selected options.
- The payment currency.
- Shipping charges.
- Applicable taxes and duties collected at checkout.
- Any discounts applied.
- The final order total.
Your bank or payment provider may apply currency-conversion charges or international transaction fees. These charges are determined by that provider.
3. Payment Authorization and Processing
By submitting payment, you confirm that you are authorized to use the selected payment method and authorize the amount shown at checkout.
Payments are processed through the payment provider supporting your selected method. Your provider may require additional authentication or verification before approving the transaction.
Order processing begins after successful payment, subject to order verification and product availability.
4. Order Acknowledgment and Acceptance
An automated order receipt confirms that we have received your order. It does not, by itself, guarantee acceptance or dispatch.
We may need to verify payment, stock availability, or order details before confirming acceptance. If we cannot fulfill an order after payment has been collected, we will notify you and refund the cancelled amount to the original payment method.
5. Unsuccessful or Pending Payments
If payment is declined or remains pending, check that your billing details are correct and contact your bank or payment provider if necessary.
Before attempting payment again, check whether an order confirmation has already been issued. If you are unsure whether your payment succeeded, email support@lypophreny.com with the email address used at checkout and any available order number.
An unsuccessful payment attempt may result in a temporary authorization hold. The release of that hold is controlled by your bank or payment provider.
6. Discounts and Promotional Offers
Discounts apply only when the stated eligibility requirements are met and the discount is reflected in the checkout total.
Any conditions relating to eligible products, minimum spending, expiration, or combining offers will be stated with the promotion. Please review the final total before authorizing payment.
7. Taxes and Import Charges
Taxes and duties collected by us will be shown in the checkout summary.
For international orders, destination authorities or carriers may assess additional import duties, taxes, or clearance fees that were not collected at checkout. Unless expressly included in the order total or otherwise required by applicable law, these charges are the recipient’s responsibility.
For delivery information, please review our Shipping & Delivery Policy.
8. Billing or Pricing Errors
If you believe you were charged incorrectly or more than once, contact support@lypophreny.com with your order number and a description of the issue.
If providing a transaction screenshot, hide complete card numbers, account balances, and unrelated transactions.
If we identify a material pricing or billing error, we will explain it and seek your agreement before proceeding with any change that requires additional payment. We will not charge an additional amount without your authorization.
9. Cancellations and Refunds
Cancellation and refund requests are handled according to our Terms of Service and Return & Refund Policy.
If we confirm an order cancellation after payment has been collected, the cancelled amount will be refunded to the original payment method.
For approved product returns, refunds will be issued to the original payment method within 5 business days after the return inspection is completed, or sooner where required by applicable law. Your bank or payment provider may require additional time to post the refund.
10. Payment Questions and Disputes
If you have a question about a charge, contact support@lypophreny.com so we can review the transaction and help resolve the issue.
Contacting us does not limit your right to seek assistance from your bank or payment provider or exercise any rights available under applicable law.
11. Payment Information Security
Please enter payment details only through the checkout or the authorized payment provider’s payment interface.
Our customer support team will not ask you to email your complete payment-card number, card security code, account password, or one-time authentication code.
Personal information is handled as described in our Privacy Policy.
12. Contact Information
Anyang Tengxiu Trading Co., Ltd.
Operator of the Lypophreny store brand
Email: support@lypophreny.com
Website: https://lypophreny.com
Registered Business Address:
No. 11-1, Cuizhuang Village, Anfeng Township,
Anyang County, Anyang, Henan, China